I went in with my brand new kitten and saw Dr. Kent (can’t remember his last name). Absolutely everyone was genuinely nice to me and my two little boys. They even let my son who is three look in the microscope to see the ear mites (an experience he seriously thought was the coolest in the world). They even helped me carry my cat out to the car (enormously helpful since I was juggling a stroller and a toddler). The vet assistant and the vet seemed really knowledgeable and provided me with helpful information. I also thought it was nice that the waiting room was very big and open (nice so you’re not too close to other animals especially when you have kids with you).